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Why do I see different prices for the same product?
We are a market place and give multiple brands/sellers a platform to list their products. This is why you will see different prices for the same product. To see the best price available, click the Buy Now button.
What does the term pre-order mean?
At times, we're able to give you the chance to buy a much-wanted product before it is available in the market. This is when we list the product for pre-order—so you can pre-booked and pay for it in advance. The product will be shipped by the brand/seller/brand soon after the official launch.
Can I cancel a pre-ordered item?
You can cancel your order until the seller processes it. To cancel your order, visit Order History in the My Account section. However, please check for specific terms and conditions at the time of pre-ordering
What is an EMI payment option?
The EMI or Equated Monthly Installment payment option allows you to pay for your orders in easy monthly installments, provided you have a card from a partner bank.
How do I know if my order is eligible for an EMI?
If your order is eligible for an EMI purchase, you will see the EMI option, along with a table of EMI providers and their corresponding rates and tenures offered, on the product page. You can also pay for your total purchase in EMIs if your cart value is Rs 5000 or more. However minimum purchase criteria can differ from product to product.
How do I know if the EMI payment process was successful?
As soon as you make your purchase on Tata CLiQ, you will see the full amount charged to your card. It will take the bank a few days. The time frame depends from bank to bank to convert this into an EMI.
From your next billing cycle, you will be charged the EMI amount and your credit limit will be reduced by the outstanding amount. For example, if you have made a three-month EMI purchase of RS 25,000 and your credit limit is RS 1,00,000, then your bank will block your credit limit by RS 25,000 and thus your available credit limit after the purchase will only be RS 75,000. As and when you pay your EMI every month, your credit limit will be released accordingly. For any further queries, please contact your bank
